Delete Your Account

Aap apna CapeTown5 account aur uska personal data kabhi bhi delete kar sakte hain — website se bhi aur Android app se bhi. Neeche steps diye hain.

Tarika 1 — khud delete karein (turant)

1. App ya website par login karein.
2. My Account → Profile kholein.
3. Neeche Delete my account par tap karein (seedha link: https://capetown5.com/account/delete).
4. Password daalein, DELETE likhein aur confirm karein.

Account usi waqt band ho jata hai — koi intezaar nahi.

Tarika 2 — login nahi ho pa raha?

Hume support@capetown5.com par mail karein, subject me "Account deletion request" aur usi email/mobile number se jo account par registered hai. Hum identity verify karke 7 working days ke andar delete kar dete hain, aur confirmation bhej dete hain.

Delete karne par kya hata diya jata hai

• Naam, email address, mobile number aur password
• Saved delivery addresses
• Wishlist, cart aur browsing history
• Wallet balance aur coupons (ye forfeit ho jate hain)
• Reseller profile, share link aur saved bank/UPI details
• Notifications aur price alerts

Kya rakha jata hai, aur kitne time

Purane orders ke invoice aur payment records hamare accounting record me 8 saal tak rehte hain, kyunki Indian tax aur company law aisa maangta hai. Ye records kisi chalu account se jude nahi rehte aur inhe marketing ke liye kabhi use nahi kiya jata. Baaki sab kuch delete ya anonymise kar diya jata hai.

Poori detail hamari Privacy Policy me hai.

Zaroori baat

Deletion permanent hai. Order history, wallet balance aur reseller earnings wapas nahi mil sakte. Agar aapki koi earning bakaya hai to pehle payout le lein — account delete karte hi wo claim nahi ho payegi.